03 How to Cancel Receipt
Official Receipts can be cancelled through the Reports Module using an Admin or Supervisor account.
To do this, follow these steps:
1. Go to Sales Report menu.
2. Click X Reading. Then select the date covering the receipt and click Generate.
3. Click Search to input the invoice number. All receipts of selected date can be viewed on Search or Sales Detailed.
4. Click the SI/OR# to view the receipt.
5. Click the "Cancel SI/OR" to cancel.
This will render the sale void. Reports will not include the cancelled sales for total amounts.
Items listed on the cancelled Receipts will be redirected to the Home Page for the Return Console.
- Click Return on items to be recounted on Stock Balance.
- Click Ignore to disregard item quantity update.